Give It To The Cripple!

When in McDonald's recently I was waiting at the counter when I overhead one of the staff behind the counter asking a young man to take a meal out to a customer to the blue bay in the car park.

This young man said why should I? Give it to the cripple!. [The cripple he was referring to was the disabled lady who I feel sorry for who I said about before in one of my earlier posts]

I scowled at him as I had heard what he said and he knew I had heard exactly what he said as well, he just gave a false laugh and said he was he was only joking. I don't think he was joking somehow. I found this type of comment in the workplace about a co-worker appalling. It reminds me of the bully at school saying you were a spastic because you said something wrong and everyone in the class laughed at you.

I have written to McDonald's as I feel this is unacceptable especially in customer service environment and I am awaiting there reply. I don't know whether anything like this is covered by the Disability Discrimination Act as the lady in question wasn't close by. Would this be covered under the DDA?. I have heard and read about discrimination in the workplace but to see it happening in front of my own eyes is something else.