I have been working for the employment agency for nearly six months, however there have been some funny goings in the last 6 weeks or so. It was really difficult getting to where I have got to now but I am facing a problem.
My work hours are normally 9-2.30 with a half hour break. I have been doing quite well and feeling confident in myself. In the morning I work with the woman who is about 60 and then I fill in helping the other Lady who is nearer my age who works in the afternoon.
Just recently It has been very busy at work and I have been helping a bit longer in the afternoon. The Lady in the afternoon has said to the supervisor that I have been very helpful and she could not have managed without me. My hours have been gradually building up to 30 plus hours and the last two weeks I have done full-time hours which I was surprised with myself.
Most of the work is repetitive and is in a customer service environment. In the last few years I have been listening to the other people how they go about things and now I am having my own take at it. I am always polite and I ask what can I do to help.
The supervisor and the assistant director were concerned that I was doing too many hours but I said I am happy helping in the afternoon and if I have any problems I will come and see them. Nobody has said I am doing too many hours and I have had no problems when I have handed my time-sheets in.
However the woman in the morning who works there and does not work for the agency seems to have taken exception to me working longer hours. She has been asking what hours I have been doing and has asked me about what time do I get home. She does not ask me or the supervisor but the Lady who comes in at 1pm. Are crip's not capable of working after 2.30 then?.
I dread going to work in the morning and I have had some of the anxiety symptoms return, headache, feeling sick, heat pounding. I often think what have I done yesterday afternoon that the woman in the morning will find fault with. The woman in the morning is the same one who I said about in one of my previous posts and just recently she has been making me feeling quite inadequate, doubt myself, gives me impossible targets, talks to me like I am a child and over supervises which can be quite suffocating. A classic one is when someone who has come in and asks me a question she butts in. Its like having a interpreter but in a bad way. Due to the damage to my brain I know what I want to say but I just takes a little longer to get it out. Sometimes when I am doing something she will quote bizarre health and safety rules.
This week it has been trivial complaints which aren't worth the time of day. Yesterday a student came in to post a letter so I said it will cost 41p. Next thing the other woman is interrupting me and saying excuse me, excuse me, the student goes over and then she says that will cost 41p. Thats funny I thought thats what I just said. Am I not capable of taking 41p of someone and putting it in a till?.
This morning I did the capital crime of forgetting to deliver a parcel to someone. I took my fleece off and put it in the post trolley and inadvertently covered this parcel up. I got back to the office and a few minutes later she said, you don't normally forget to deliver parcels and I have noticed you are not quite with it lately. I said it wasn't a major disaster and I said I would take it over a bit later and what was it that is supposed to be wrong with me.
I see my supervisor regularly and I mention some of the things that happen and she says thats what the woman in the morning is like and I have got to try and not take much notice. I have started to write down some of these things down and I am wondering whether to email it to the Lady at the employment agency. It says in the employment agency handbook I was originally given that everyone should be treated with dignity and respect at work. I feel like I am being harassed but I am not sure what to do because if I make the wrong choices it will all backfire on me.
see you later
Brain blogger
Thursday, 28 October 2010
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